In 2025, designing software for public engagement means designing with people in mind – it must be intuitive, inclusive and impactful.
From initial rollout to long-term adoption, the right tools can streamline operations, improve access and help organisations build lasting trust with the communities they serve.
Discover how you can lead with purpose and build stronger public connections with results-driven software.
Dundee Recovery Road Map was developed to make it easier for people to access mental health services, food provision, and other vital support resources – all in one place.
At its core, the platform is designed to enhance public engagement, ensuring people from all backgrounds can quickly find and connect with the services they need, when they need them.
Key features include:
Real-time updates via an admin portal, allowing service providers to instantly share new events, support sessions and changes — visible immediately across both the mobile and web apps
Inclusive design that works for users of all ages and digital abilities, ensuring no one is left behind
Cross-platform access with a fully responsive web app that runs smoothly on any device or browser
This project reflects the power of digital tools to support community resilience and improve outcomes through accessibility, transparency and trust.
We partnered with Triptix to deliver a complete digital transformation – enhancing public engagement through intuitive design, clear branding and smarter user journeys.
From branding and UX to development and SEO, the project was focused on making it easier for fans to discover, book and enjoy unforgettable football trips across Europe.
Key highlights include:
A full redesign of the existing website, including refreshed branding, improved user interfaces and a more streamlined booking experience
Mobile-first development to ensure fast, smooth browsing and booking on the go
SEO optimisation aligned with the latest Google guidelines, helping Triptix reach more fans and grow visibility across key search terms
By focusing on clarity, performance and user-centric design, we helped Triptix turn site visits into meaningful interactions – and casual browsers into loyal travellers.
We designed the Community Club App series to strengthen engagement between local sports teams, their players and their supporters – bringing communities closer together through smart, accessible tech.
Built for young teams and their growing fanbases, these custom apps offer a dedicated space to share updates, celebrate achievements and stay connected, on and off the pitch.
Key features include:
An in-app admin panel that lets club coaches post updates, photos and news on the go
A calendar view showcasing upcoming fixtures, events and training sessions
Social-friendly features allowing users to like and share content, boosting visibility and team spirit beyond the club
Designed with simplicity and energy in mind, Community Club Apps help teams create a digital home that reflects their identity and deepens supporter involvement.
When incorporating new technology into your business, it’s not just about finding the tech that excels at a particular task but also about devising a lasting, scalable solution that aligns with your business requirements and supports your workforce.
Hands-on teams will be more aware of day-to-day challenges and may have already implemented workarounds. Over time, this can lead to confusion and disconnection between teams. Technology can offer a flexible solution to address these issues.
Identifying areas for business growth can be challenging, especially if you don’t have the tools to gain practical insight into your competitors. Working with an agency like Zudu can present new ideas for tackling your business challenges effectively.
Success carries diverse meanings for different companies including optimising operational efficiency, minimising staff turnover, enhancing the client onboarding process, and improving staff training: all of which can result in significant revenue growth.
Before incorporating any new processes, it’s important to ensure that your staff has undergone proper onboarding and been provided with plenty of time to give the software a test run, ask questions, or provide suggestions for improvement.
In agile development, launch signifies the completion of one development stage, as well as marking the beginning of a new one! While these stages can be spaced far apart, maintaining your new software solution and gathering feedback is crucial.
Connect with the Zudu team – we look forward to working with you and creating the digital blueprint to a more sustainable future.
37a Castle Terrace, Edinburgh, EH1 2EL
River Court, 5 West Victoria Dock Road, Dundee, DD1 3JT
145 City Road, London, EC1V 1AZ
When creating digital tools to support public engagement, it’s essential to prioritise accessibility, usability and trust. Your software should be scalable to reach diverse audiences, designed with user-friendly interfaces to encourage participation, and built with transparency and data privacy in mind.
By focusing on these principles, you can create platforms that foster genuine interaction, support informed decision-making and adapt to the evolving needs of the communities you serve.
Organisations are increasingly adopting AI-powered tools to personalise user experiences, interactive platforms to boost participation, and cloud-based solutions to ensure flexibility, accessibility and cost-efficiency.
There’s also a growing emphasis on data visualisation, multi-channel engagement (across web, mobile and social), and real-time feedback mechanisms that allow for more responsive and inclusive decision-making.
These trends are helping public sector organisations and civic initiatives build trust, reach wider audiences and foster meaningful two-way engagement with communities.
Using advanced algorithms and real-time monitoring, software can make it easier for businesses to reduce waste, lower their carbon footprint, and meet their sustainability goals through best practices in coding (such as identifying the most appropriate tech stack and UX/UI design (an often-overlooked element of sustainability in software, but a crucial one). All of our projects are also hosted on servers powered by renewable energy – making them more efficient, modern, and eco-friendly.
Maintaining data security and privacy is critical in public engagement software, especially when handling personal information or collecting feedback from diverse communities.
At Zudu, we implement robust encryption, tiered access controls, and conduct regular audits to ensure compliance with data protection regulations and to safeguard sensitive information at every stage.
Whether it’s for consultations, surveys or digital services, trust is key – and we build that into every project.
Custom-built software solutions can significantly enhance public engagement by streamlining communication channels and simplifying how people interact with services. By leveraging data-driven insights and automation, organisations can better understand community needs, respond more effectively and foster stronger connections. This leads to improved resource allocation and long-term value through more meaningful and efficient public involvement.
