Industry Insights

How to make sure your new smartphone app is GDPR-compliant

With the General Data Protection Regulation now in full swing, businesses have transformed the way they manage and protect users’ data on their websites – and you need to do the same. The chances are you were inundated earlier in the month with emails from companies wanting to keep you on their mailing lists, and …

• 29th May, 18 -
• James Buchan
• Apps

How to improve customer service using a mobile app

Whether you run an ecommerce store, deal with customers face-to-face or you offer software as a service (SaaS), delivering exceptional customer service is essential. 78% of consumers have pulled out of a transaction because of poor customer service, and twice as many people tell others about a bad service than a good service, so it …

• 24th Apr, 18 -
• James Buchan
• Apps