How to improve customer service using a mobile app

Whether you run an ecommerce store, deal with customers face-to-face or you offer software as a service (SaaS), delivering exceptional customer service is essential. 78% of consumers have pulled out of a transaction because of poor customer service, and twice as many people tell others about a bad service than a good service, so it …

  • 24th Apr, 18 -
  • James Buchan
  • Apps

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