PongoPay

Zudu worked with Pongo Payments Ltd. to create a unique new app for the construction industry that uses an escrow wallet to facilitate safer and more efficient payments. When a new job begins, the client will be charged an agreed amount and the funds will be held in a digital safe deposit box until the job is completed, at which point the money will be released to the contractors. The app additionally offers a free mediation and dispute resolution service.

Processes: UX, Design, Development, Launch, Managed Resource

Google Play Store Apple App Store

Colours

Deep Blue

HEX: #0066CC

RGB: 0, 102, 204

Bright Yellow

HEX: #FBD603

RGB: 251, 214, 3

Pure White

HEX: #FFFFFF

RGB: 255, 255, 255

An MVP of the PongoPay system was made available to an internal testing group (including “real life” users) within 14 months. Following this stage, we embarked on a managed resource project to collate feedback from testers and work on enhancing the app’s existing offering with new features, as well as refining the payment process for faster payouts upon job completion.

The initial MVP stages of an app are critical to its market adoption (learn more about creating an MVP in our guide), which is why we encourage our clients to bring in a range of testers who can provide different perspectives, e.g. testers from different companies or cities.

After the app’s initial release, our client, Jonathan – CEO of Pongo Payments, took part in an online interview with Clutch to talk about his experience of working with us on this project. See the interview highlights below:

Q: How did you select [Zudu] and what were the deciding factors?

A: This company was recommended by a partnership company (payment service provider).

Typeface & Technologies

Montserrat

Q: Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Identification of key requirements
Development of wireframes
Build of backend and UI
Aftercare and support

Q: Describe their project management style, including communication tools and timeliness.

A: Communication was good, with fortnightly face-to-face meetings and ongoing communication via Slack and phone call. Basecamp was also used to share files.

Q: What did you find most impressive or unique about [Zudu]?

A: Zudu makes the build process accessible and easy to understand as somebody without a developer background. They produced a solid foundation on which to build.

5*

Rated on app stores

3,000

App store impressions

2,000

App sessions since launch

Solution Summary

Zudu built a total of 3 platforms for the PongoPay project: an Android mobile app, an iOS mobile app, and a desktop admin panel accessible through a browser.

The mobile apps allow both builder and client user types to log in, removing the need for multiple apps and reducing any potential delays caused by switching devices. As a client, users can view their ongoing jobs, request status updates, chat with their builder, request amendments, and more. Builders can additionally raise new jobs for new and existing clients, add new project milestones, and see an overview of their ongoing and completed projects.

The desktop admin panel is also available for project managers or business owners / sole traders, and is specially designed for large-scale projects. It provides an overview of all jobs for each company, as well as all contractors within a team and allows users to create new projects, raise jobs as part of new or existing projects, assign contractors jobs, as well as track revenue, clients, and more.

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